LGU Link for Mayors

Both sides, one moment

On the left, your resident's phone. On the right, your dashboard.

Pick a situation and step through it. Each step shows what the resident does and what changes on the Mayor's dashboard at that moment. Names, places and amounts are samples from the fictional Municipality of San Isidro.

What the resident sees

What the Mayor sees

User roles

Thirteen roles. Each person sees only what their job needs.

Access follows the LGU's own structure: barangay, office, department and executive. Money needs two people, and auditors can read everything but change nothing. Select a role to see what it can do.

● full access · ◐ limited to their own barangay, office or cases · ○ no access. Every action is written to an audit log that can't be edited.

LGU offices

Every office plugs in, whether LGU Link runs its work or connects to its system.

Some offices, including BPLO's one-stop shop, work inside LGU Link. Others, like the Assessor and the Building Official, keep their existing systems, and LGU Link connects to them. Residents get one place to start, offices keep their tools, and the Mayor gets one view across all of them.

What the Mayor learns

Questions you can answer on any morning, without calling a meeting.

Service delivery

"Which office is falling behind, and on what?"

Requests by office, barangay and category
On-time rate and median days to resolve
Escalations that reached the Mayor's Office
Resident ratings per office

Revenue

"Are we on track for business tax and real property tax this year?"

Business permits renewed vs. due, by line of business
Permit processing time against ARTA limits
RPT collected vs. target, delinquency by barangay
QR Ph collections as they settle through DigiCash Global

Social assistance

"Where did the ayuda money go, and can we prove it to COA?"

Approved, paid and liquidated, by program
Spending at hospitals and pharmacies from PusoPay
Unspent balances older than 30 days

Disaster response

"Did everyone in the evacuation zone get the warning?"

Alert reach by push and SMS
Residents marked safe and requests for help, on the map
Evacuation center capacity

Barangays

"Which barangays need attention this week?"

Open and overdue requests per barangay
Registered and verified residents vs. RBI
Heat maps of flooding, garbage, peace and order

Resilience and trust

"Did the eGov outage stop our counters?"

Status of eGovPH, eLGU and payment providers
Records queued and synced after outages
Payout reconciliation, every day

How it connects

One portal in front. Each office's system behind it.

LGU Link talks to each outside system through its own adapter. If a vendor changes, such as DICT choosing a new eGov provider, only that adapter changes. Residents and staff notice nothing.

Business permits run inside LGU Link and sync released permits to eBPCO. The Assessor's RPT system is whatever the LGU already uses, such as a provincial system. Which adapters a given LGU needs is decided during onboarding.

See what your residents see. Know what your offices do.