LGU Link UI Journey

R1 Resident app · Registry

Sign in and register

Residents sign in with eGovPH when it is up and with a mobile OTP when it is not. Assistance stays locked until the barangay verifies the profile.

OTP fallback during eGov outagesOne verified profile per residentWalk-in encoding for residents without phones (S1)

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LGU

Serbisyo ng bayan,
nasa kamay mo.

Municipality of San Isidro

Sign in with eGovPH Use mobile number English · Filipino · Cebuano

01WelcomeTwo equal ways in. Language choice is on the first screen.

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‹Mobile number

Enter the 6-digit code

Sent by SMS to 0917 ••• 4821

482|

Resend code in 0:41

Verify

02OTP fallbackShown automatically when the eGovPH health check fails.

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‹Your profile2 of 3

Full nameMaria Luz D. Santos

Birth date14 Mar 1979

SexFemale

BarangaySan Roque ▾

Street / PurokPurok 3, Mabini St.

Household headYes

Valid ID
PhilSys card · frontUploaded

Send to barangay

03Profile and barangayFields follow the RBI form, so the barangay can export the record without retyping it.

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Profile

Maria Luz D. SantosVerified

Brgy. San Roque · Resident ID SI-SR-004127

Profile sent
12 Oct, 8:14 AM

Checked by Brgy. Secretary R. Cruz
12 Oct, 2:40 PM

Verified by the barangay
12 Oct, 2:41 PM

HomeRequestsBulletinProfile

04VerifiedThe verification status is always visible on the profile.

R2 Resident app · Service requests

Report a concern

The resident picks a category and adds photos and a map pin. The request goes straight to the responsible office with a deadline. With no signal, it waits in the outbox and sends itself later.

Photos compressed under 300 KBGPS pin, editableDuplicate reports groupedOffline outbox

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Magandang umaga, Maria

+ Report a concern

Assistance

My requests

eLGU services

Open requests

Pothole, Mabini St.
SR-2026-01482In progress

Medical assistance
AS-2026-00311₱2,350 left

HomeRequestsBulletinProfile

01HomeAny active alert comes first, then the main action, then the requests the resident is waiting on.

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‹What is the concern?

Roads

Flooding

Streetlights

Garbage

Peace and order

Health

Environment

Water supply

Other

Roads

Pothole · Damaged road · Blocked road · Missing sign

Goes to the Municipal Engineering Office · target 5 working days

02CategoryEach category maps to one office and a deadline, shown before the resident submits.

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‹Pothole

182 KB214 KB+

Mabini St. near the Purok 3 chapelAdjust

Describe itMalalim na lubak, may batang nadapa kahapon. Mga 1 metro ang lapad.

Continue

03Photos, pin, detailsPhotos are compressed on the phone. The pin starts at the GPS location and can be dragged.

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‹Already reported?

2 reports within 50 m in the last 7 days look similar.

Pothole · Mabini St.Assigned

Reported by 6 residents · 30 m away

SR-2026-01477 · due 21 Oct

Add my report to this

Damaged road · Rizal Ave.Received

Reported by 1 resident · 48 m away

It's a different problem

04Duplicate checkJoining an existing report adds weight and photos without creating more work for the office.

9:41No signal

Saved

↻

Waiting for signal

Your report is saved on this phone and will send automatically. You don't need to keep the app open.

Outbox1 waiting

Pothole · Mabini St. · 2 photos · 396 KB

Back to home

05Offline, then sentOnce the report sends, the same screen shows the reference number, the office and the deadline.

R3 Resident app · Service requests

Track and rate

Every status change arrives as a push notification, or as an SMS when the resident has no data. When the work is done, the resident confirms it and rates the service.

Push, with SMS fallbackOverdue requests escalate automaticallyResidents can reopen within 7 days

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My requests

Open 2Closed 5

Pothole · Mabini St.
SR-2026-01482 · due 23 OctIn progress

Clogged canal · Purok 5
SR-2026-01390 · 2 d overdueEscalated

Streetlight out · Plaza
SR-2026-01102Resolved

Stray dogs · San Roque ES
SR-2026-00987Resolved

HomeRequestsBulletinProfile

01Request listStatus and deadline on every row. Overdue requests say so plainly.

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‹SR-2026-01482

Pothole · Mabini St.In progress

Municipal Engineering Office · due 23 Oct

Received
16 Oct, 9:47 AM

Grouped with 6 similar reports
16 Oct, 9:47 AM

Assigned to Engr. J. Villanueva
16 Oct, 11:05 AM

Crew scheduled for Mon, 20 Oct
17 Oct, 3:20 PM

Resolved
Pending

Update from the office
Cold-mix patching is scheduled. Please avoid parking on the east lane.

02TimelineEach step names the office or the person handling it. Staff updates appear in plain language.

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‹Is it fixed?

afterbefore

The Engineering Office marked this resolved on 20 Oct.

Yes, it's fixedNo, reopen

Rate the service

★★★★☆

Comment (optional)Mabilis, salamat po!

Send rating

03Confirm and rateRatings feed each office's scorecard in S7. Reopening sends the request back to the same office.

R4 Resident app · Assistance and liquidation

Medical assistance and the PusoPay Ayuda Wallet

The resident applies, MSWDO approves, and the amount is credited to the resident's PusoPay Ayuda Wallet. Spending at hospitals and pharmacies attaches to the case automatically, so only cash purchases need receipts at liquidation.

Wallet linked once to the verified profileCredit carries the case numberSpends arrive by webhookSame flow for burial, educational, calamityPusoPay by DigiCash Global

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‹Request assistance

Medical

Burial

Educational

Calamity

PatientJose D. Santos (husband)

HospitalSan Isidro District Hospital

Amount requested₱15,000.00

Hospital billAdded

Medical certificateAdded

Barangay indigencyRequested

01ApplyThe barangay certificate can be requested in the app instead of in person.

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‹Link your wallet

PusoPay Ayuda WalletOne time

Your assistance is paid into this wallet. You can spend it at accredited hospitals and pharmacies.

Wallet mobile number0917 ••• 4821

Name matches your verified profile

Mobile number matches your sign-in

Once linked, only the MSWDO can change this wallet, after an ID check at the office.

Link wallet Secured by DigiCash Global

02Link the wallet onceThe wallet is linked before the first credit and locked to the verified profile.

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‹AS-2026-00311

Medical assistanceCredited

Submitted
8 Oct

Assessed by MSWDO social worker
9 Oct

Approved: ₱10,000.00
10 Oct · Mayor's Office

Credited to your Ayuda Wallet
10 Oct, 4:12 PM · ref PP-TX-88412093

Liquidated
When spending reaches ₱10,000

03Approved and creditedPusoPay's transfer reference is stored on the case and shown to the resident.

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‹Wallet spending

AS-2026-00311Approved ₱10,000.00

₱2,350.00

left to liquidate

San Isidro District Hospital
14 Oct · wallet₱6,200.00

Generika Drugstore Poblacion
15 Oct · wallet₱1,050.00

Laboratory, paid in cash
15 Oct · receipt₱400.00

+ Upload a cash receipt

04Spending attaches itselfHospital and pharmacy spends come in from PusoPay. Receipts cover cash purchases.

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‹Liquidated

✓

Your assistance is fully liquidated

₱10,000.00 spent and documented. You don't need to submit anything else.

Wallet spends (4)₱9,600.00

Cash receipts (1)₱400.00

Total₱10,000.00

Rate this service

05LiquidatedThe case closes when spending matches the approved amount. MSWDO sees it in S5.

R5 Resident app · E-bulletin and alerts

Bulletin and emergency alerts

Announcements are filtered by barangay. Emergency alerts go out as push and SMS at the same time, so residents without data still get them.

Targeted by barangay and purokEmergency alerts bypass quiet hoursFilipino and English

9:41LTE

Bulletin

AllBrgy. San RoqueJobs

Health · 15 OctFree flu vaccines at the RHU, 20–24 OctSeniors and children under 5 first. Bring your health card.

Brgy. San Roque · 14 OctWater interruption Saturday, 8 AM–2 PMPipe repair on Mabini St.

Treasury · 12 OctReal property tax: 10% discount until 31 OctPay at the Treasurer's Office or by QR Ph.

HomeRequestsBulletinProfile

01E-bulletinMunicipality-wide posts and the resident's own barangay posts in one feed.

LTE

9:41

Thursday, 16 October

LGU Link · EMERGENCYTyphoon Signal No. 2. Pre-emptive evacuation for Purok 5 and 6, San Roque. Nearest center: San Roque Elementary School.

Messages · LGUSANISIDROBABALA: Signal No. 2. Lumikas na ang Purok 5 at 6. Evacuation: San Roque ES. Hotline 0917 000 0000.

02Push and SMSBoth channels fire at once. The SMS fits in one 160-character message.

9:41LTE

‹Emergency alert

Typhoon Signal No. 2

Issued 16 Oct, 6:00 AM by MDRRMO

Pre-emptive evacuation for Purok 5 and 6, Brgy. San Roque. Bring IDs, medicines and water for 3 days.

San Roque ES
1.2 km · 72% fullOpen

I'm safeI need help

03Alert detail"I need help" creates a priority request for MDRRMO with the resident's location.

R6 Resident app · Linked services and payments

eLGU services and fee payment

LGU Link doesn't rebuild what eLGU already does. It points residents to the right eLGU service and lets them pay local fees by QR Ph.

Cedula, civil registry and building permits stay in eLGUBusiness permits are in R7Fees collected through DigiCash Global on QR Ph

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‹eLGU services

These open in eLGU. Sign in there with your eGovPH account.

Community tax certificate (cedula)↗

Birth, marriage, death certificates↗

Building permit↗

01Linked servicesWhen eLGU is down, the screen says so and offers the walk-in option.

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‹Pay a fee

Assessment

Real property tax, Q4 2026

Amount due₱1,842.00

Discount until 31 Oct− ₱184.20

Scan with any bank or e-wallet app (QR Ph)

₱1,657.80

Ref MT-2026-Q4-77120 · valid 30 min

Processed by DigiCash Global

02QR Ph paymentThe receipt posts to the Treasurer's Office when DigiCash Global confirms the payment.

R7 Resident app · Business permits (BPLO)

Start or renew a business

A full Business One-Stop Shop in the app. Owners apply, upload requirements, pay, book inspections, track the processing time and download the permit without visiting the municipal hall. Released permits sync to eLGU's eBPCO.

Barangay clearance and zoning checked for the applicantARTA processing times (RA 11032) shown and enforcedDigital permit with a verification QRFees paid by QR Ph via DigiCash Global

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Business permits

My businesses

Ramos Sari-Sari Store
BP-2025-03318 · until 31 DecRenew

Santos Carinderia
BA-2026-00412 · newIn progress

+ Register a new businessRenew a permit

Complete applications are processed within 3 working days.

01My businessesEvery permit the owner holds, with renewal deadlines and applications in progress.

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‹New business1 of 4

TypeSole proprietor

DTI no.3341872

Business nameSantos Carinderia

Line of businessEatery (carinderia) ▾

Purok 3, Mabini St., San Roque

Floor area24 sqm

Employees2

Capital₱80,000.00

Continue

02New business detailsPrefilled from the owner's verified profile. The map pin drives the zoning check.

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‹Requirements2 of 4

DTI certificateUploaded

Lease contractUploaded

Community tax certificatePaid in app

Barangay clearanceRequested for you

Zoning clearanceCommercial zone

Storefront photoAdded

Submit application

03RequirementsUploads from the phone. The barangay clearance request and zoning check happen behind the scenes.

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‹Assessment3 of 4

Business tax (on capital)₱40.00

Mayor's permit fee₱1,000.00

Sanitary permit₱300.00

Garbage fee₱600.00

Signage₱200.00

Fire safety inspection (BFP)₱450.00

Total₱2,590.00

Pay in fullQuarterly

Pay ₱2,590.00 by QR Ph

04AssessmentBPLO assesses fees under the municipal revenue code. The owner can pay in full or quarterly.

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‹Pay by QR Ph

Scan with any bank or e-wallet app

₱2,590.00

Ref BA-2026-00412 · valid 30 min

Processed by DigiCash Global

05QR Ph paymentPaid from any bank or e-wallet. The official receipt posts to the application automatically.

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‹Inspections4 of 4

Fire safety (BFP)Pick a time

Tue 21 Oct · 9 AMTue 21 Oct · 2 PMWed 22 Oct · 10 AM

Sanitary (RHU)Pick a time

Tue 21 Oct · 10 AMThu 23 Oct · 9 AM

Zoning
Cleared from your map pinNot needed

Have your fire extinguisher, exits and food handlers' health cards ready.

Confirm schedule

06Book inspectionsThe owner picks slots. Inspectors see the schedule and the location on their phones.

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‹BA-2026-00412

Santos CarinderiaInspection

Submitted
16 Oct, 9:12 AM

Requirements verified
16 Oct, 1:30 PM

Assessed and paid
16 Oct, 3:04 PM

Fire safety inspection passed
21 Oct, 9:40 AM

Sanitary inspection
21 Oct, 10 AM

Permit released
Expected 22 Oct

Processing time (ARTA)

2 of 3 working days used

07Track itEach step is time-stamped, with the processing time ARTA allows. Late applications escalate.

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‹Permit ready

Mayor's Permit · San IsidroBP-2026-04127Santos CarinderiaEatery · Purok 3, Mabini St., San RoqueValid until 31 Dec 2026e-signed for the Municipal Mayor

Download permit (PDF)Share verification link

Print it and display it at your store.

08Permit readyA digital Mayor's Permit with a verification QR. Anyone can scan it to check it's genuine.

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‹Renew permit

Ramos Sari-Sari StoreBP-2025-03318 · Retail, sari-sari

Gross sales for 2025₱1,240,000.00

2025 ITR or financial statementUploaded

Barangay clearance 2026Requested for you

Fire safety (BFP)Book inspection

No change in owner, address or line of business

Business tax is computed from gross sales. You'll see the assessment before you pay.

Submit renewal

09RenewalRenewal is prefilled. The owner declares last year's gross sales, then follows the same assess, pay, inspect and release steps.

S1 Staff dashboard · Barangay and registry

Registry, verification and walk-ins

Barangay staff verify app sign-ups, encode walk-in residents, and export the Registry of Barangay Inhabitants (RBI) without retyping.

Each barangay sees only its own residentsPossible duplicates flagged before approvalRBI export

staff.lgulink.ph/registry/verify

LGU LinkVerificationResidentsWalk-in encodingRBI exportBrgy. San RoqueRequestsBulletin

Waiting for verification · Brgy. San Roque

14 waiting · oldest 2 d

Name	Purok	Sign-in	Check
Maria Luz D. Santos	3	OTP	Clear
Rodel P. Aquino	5	eGovPH	Clear
Ana M. Reyes	1	OTP	Possible duplicate
Carlo B. Dizon	6	eGovPH	Clear

Maria Luz D. Santos

14 Mar 1979 · Female · Purok 3, Mabini St.

ID frontselfie

Name matches PhilSys ID

Address inside barangay boundary

No other profile with the same name and birth date

VerifyAsk for more info

01Verify sign-upsOne click verifies. A possible duplicate has to be resolved first.

staff.lgulink.ph/registry/walk-in

LGU LinkVerificationResidentsWalk-in encodingRBI export

Encode a walk-in resident

Saved offline · syncs when online

Last nameMercado

First nameTeodora

Middle nameLim

Birth date02 Jun 1951

Purok2

Mobile (optional)None

SectorSenior citizen

HouseholdMercado, R. (head)

ID shownSenior citizen ID

Save draftSave and verify

02Walk-in encodingFor residents without phones. Staff encode the record and verify it on the spot.

S2 Staff dashboard · Service requests

Office queue and case handling

Each office sees only the requests routed to it, sorted by deadline. Overdue requests escalate to the department head and then to the Mayor's Office.

Auto-routing by category and barangayEscalation at 100% and 150% of the deadlineRe-routing requires a reason

staff.lgulink.ph/queue/engineering

LGU LinkMy queueMapAssistanceBulletinEngineering OfficeTeamReports

Engineering Office · 38 open

4 overdue7 due today

Ref	Concern	Barangay	Reports	Assignee	Due	Status
SR-01390	Clogged canal	San Roque	3	Unassigned	−2 d	Escalated
SR-01477	Pothole, Mabini St.	San Roque	7	J. Villanueva	5 d	In progress
SR-01455	Collapsed culvert	Bagong Silang	2	M. Ocampo	today	In progress
SR-01501	Damaged road	Poblacion	1	Unassigned	5 d	New
SR-01498	Missing road sign	Sta. Cruz	1	R. Lim	3 d	Fixed · awaiting resident

01Office queueThe report count includes grouped duplicates. Deadlines count working days.

staff.lgulink.ph/requests/SR-2026-01477

LGU LinkMy queueMapAssistance

SR-2026-01477 · Pothole, Mabini St.

In progress

R1R2R4R6

7 grouped reports
First 13 Oct · latest 16 Oct · 6 residents in Purok 3, 1 in Purok 4

Update to residentsCold-mix patching is scheduled. Please avoid parking on the east lane.

Post updateMark fixedRe-route

Case

AssigneeEngr. J. Villanueva

Due21 Oct

Escalates toMunicipal Engineer

Location14.7012, 121.1189

Internal notes

17 Oct · J.V.: 1.2 m × 0.8 m, about 15 cm deep. Crew on Monday.

02Case detailUpdates to residents and internal notes are separate fields, so nothing internal reaches residents.

S3 Staff dashboard · Map

Map and heat map

Open requests on OpenStreetMap, colored by status, with a heat layer that shows where each category of concern clusters.

OpenStreetMap + LeafletBarangay boundaries from PostGISEvacuation centers layer

staff.lgulink.ph/map

LGU LinkMy queueMapAssistanceLayers☑ Open requests☑ Heat: flooding☐ Evacuation centers

01Map viewRed is escalated, amber is new, blue is in progress, green is fixed. Click a marker to open its case.

S4 Staff dashboard · Assistance and payments

Assistance review and payout release

A social worker assesses the case and the approving office approves it. Payouts are released maker-checker style: one person prepares the batch and a different person releases it.

Maker and checker must be different peopleName match before releaseEach payout sent once, keyed on the case numberDaily reconciliation

staff.lgulink.ph/assistance/AS-2026-00311

LGU LinkQueueAssistancePayout batchesLiquidationMSWDO

AS-2026-00311 · Medical · Maria Luz D. Santos

For approval

Hospital bill, San Isidro District Hospital₱38,420.00

PhilHealth deduction− ₱21,000.00

Balance to patient₱17,420.00

Requested₱15,000.00

Social worker assessment
L. Garcia, RSW · 9 Oct · Household of 5, sole earner hospitalized. Recommends ₱10,000, the category maximum.

Checks

Resident verified by Brgy. San Roque

Wallet linked, name matches profile

No other medical aid in the last 90 days

62% of the Q4 medical fund used

Approved amount₱10,000.00

ApproveReturn

01Review and approveEvery check is shown before the approver acts. Budget use is visible but doesn't block approval.

staff.lgulink.ph/payouts/PB-2026-1016-A

LGU LinkAssistancePayout batchesReconciliationTreasurer's Office

Batch PB-2026-1016-A · 4 payouts · ₱38,000.00

Waiting for checker

Case	Resident	Channel	Name match	Amount
AS-00311	Maria Luz D. Santos	PusoPay Ayuda Wallet	Exact	₱10,000.00
AS-00318	Rodel P. Aquino	InstaPay · Landbank	Exact	₱5,000.00
AS-00322	Ana M. Reyes	PESONet · BDO	Partial: "ANA REYES"	₱20,000.00
AS-00327	Teodora L. Mercado	Cash at MSWDO	ID at claim	₱3,000.00

Prepared by L. Garcia (maker) · 16 Oct, 10:02 AM. You are signed in as R. Tan (checker).Payouts via DigiCash Global

Hold AS-00322Release 3 payouts · ₱18,000.00

02Maker-checker releaseA partial name match is held for review. The maker can never release their own batch.

staff.lgulink.ph/reconciliation/2026-10-16

LGU LinkPayout batchesReconciliation

Daily reconciliation · 16 Oct 2026

1 item to resolve

Released11₱98,500.00

Confirmed10₱93,500.00

Unknown1₱5,000.00

Failed0₱0.00

03ReconciliationA timed-out payout is checked with the provider before anyone retries it.

S5 Staff dashboard · MSWDO

Liquidation monitor

MSWDO sees every credited case that still has an unspent balance, how long it has been open, and what has been documented so far.

Sorted by ageReminder SMS to residentsAudit-ready export

staff.lgulink.ph/liquidation

LGU LinkAssistancePayout batchesLiquidationMSWDO

Unliquidated balances · 23 cases · ₱64,210.00

MedicalBurialEducationalCalamity

Case	Resident	Approved	Spent	Unspent	Credited	Status
AS-00244	Ricardo F. Bautista	₱10,000.00	₱0.00	₱10,000.00	41 d ago	No spending
AS-00279	Lourdes C. Navarro	₱5,000.00	₱1,200.00	₱3,800.00	28 d ago	Follow up
AS-00311	Maria Luz D. Santos	₱10,000.00	₱7,650.00	₱2,350.00	6 d ago	Spending
AS-00330	Eduardo S. Ramos	₱8,000.00	₱8,000.00	₱0.00	3 d ago	Liquidated

Send reminder SMSExport for COA

01Unspent balancesThe export follows the liquidation report format that COA auditors expect.

S6 Staff dashboard · Information office and MDRRMO

Bulletins and emergency SMS

Staff write the alert once, pick the barangays and preview the SMS. Emergency alerts need a second approver, unless MDRRMO's on-duty officer sends them through the urgent path.

staff.lgulink.ph/alerts/new

LGU LinkBulletinEmergency alertSMS listsMDRRMO

New emergency alert

Emergency

TitleTyphoon Signal No. 2

Message (app)Pre-emptive evacuation for Purok 5 and 6, Brgy. San Roque. Nearest center: San Roque Elementary School.

Send toBrgy. San Roque · Purok 5, 6 · 1,284 residents

SMS preview · 102 / 160

BABALA: Signal No. 2. Lumikas na ang Purok 5 at 6. Evacuation: San Roque ES. Hotline 0917 000 0000.

Push (app users)912

SMS only (no app, walk-ins)372

Send for approval

01Compose and targetThe reach count splits app users from SMS-only residents, so nobody is missed.

S7 Staff dashboard · Mayor and department heads

Executive KPIs

One page for the Mayor: response times, overdue work by office, satisfaction, and how assistance money is moving.

staff.lgulink.ph/executive

LGU LinkOverviewOfficesAssistanceReports (Metabase)Mayor's Office

San Isidro · last 30 days

Sample data

Requests1,146▲ 18% vs Sep

On time84%▲ 6 pts

Median resolve3.2 d▼ 0.9 d

Satisfaction4.3 / 5612 ratings

Overdue by office

Engineering14

MENRO8

Health (RHU)4

MDRRMO2

PNP desk1

Assistance · Q4

Approved₱1,284,000

Paid out₱1,196,500

Liquidated₱1,047,800

Unspent over 30 days₱38,000

01Executive overviewDeeper reports open in Metabase. Tourism can be added as an optional module.

S8 Staff dashboard · ICT office

Sync queue and outage mode

Records bound for eGovPH and eLGU wait in a durable queue. When a national system is down, frontline work continues and the queue catches up later. A report then lists anything that needs a person to review it.

One sync adapter for all national systemsQueued records are never droppedReconciliation report after every outage

staff.lgulink.ph/sync

LGU LinkSync statusReconciliationAudit logICT

National systems

Outage mode on

System	Status	Since	Queued	Fallback
eGovPH SSO	Down	06:12	—	Mobile OTP sign-in
eGovPH profile sync	Down	06:12	147	Queued, retried every 5 min
eLGU	Up	—	0	—
PusoPay	Up	—	0	—
DigiCash Global	Slow	09:30	3	Unknown results checked before retry

Last reconciliation · 11 Oct outage, 2 h 40 m

Records synced after recovery412

Matched automatically409

Need review (name differs in eGovPH)3

01Sync and outage modeOutage mode turns on when a health check fails. ICT can also force it on.

S9 Staff dashboard · BPLO

Business One-Stop Shop

BPLO works every new application and renewal from one queue, with the ARTA clock on each row. Inspectors record results on their phones, and released permits sync to eBPCO.

Applications past the ARTA limit escalateRelease blocked until fees are paid and inspections passSynced to eLGU eBPCO

staff.lgulink.ph/bplo/applications

LGU LinkApplicationsInspectionsRenewalsReleased permitsBPLO · One-Stop ShopReports

Business One-Stop Shop · 76 in progress

3 past ARTA limit11 due today

Ref	Business	Type	Barangay	Stage	ARTA clock
BA-00398	JM Vulcanizing	New	Sta. Cruz	BFP inspection	day 5 of 3
BA-00412	Santos Carinderia	New	San Roque	Verify	day 1 of 3
BR-01877	Ramos Sari-Sari Store	Renewal	San Roque	Assess	day 1 of 3
BR-01860	Lim Pharmacy	Renewal	Poblacion	Assess	day 4 of 3
BA-00405	Cruz Water Refilling	New	Bagong Silang	Sanitary inspection	day 3 of 3
BA-00391	Reyes Trading	New	Poblacion	Ready to release	day 2 of 3

01Application queueSorted by the ARTA clock. Red rows are past the legal processing time.

staff.lgulink.ph/bplo/applications/BA-2026-00412

LGU LinkApplicationsInspectionsRenewalsReleased permitsBPLO · One-Stop ShopReports

BA-2026-00412 · Santos Carinderia

Verify and assess

Requirements

DTI certificate matches business name

Lease contract, 2 years, signed

Community tax certificate paid

Zoning: commercial (from map pin)

Barangay clearance: waiting for Brgy. San Roque

DTIleasestore

Assessment

Business tax (on capital)₱40.00

Mayor's permit fee₱1,000.00

Sanitary permit₱300.00

Garbage fee₱600.00

Signage₱200.00

Fire safety inspection (BFP)₱450.00

Total₱2,590.00

Computed from the declared capital under the municipal revenue code.

Send assessmentAsk for documents

02Verify and assessRequirements on the left, the computed assessment on the right. Sending it lets the owner pay right away.

staff.lgulink.ph/bplo/release

LGU LinkApplicationsInspectionsRenewalsReleased permitsBPLO · One-Stop ShopReports

Inspections and release

Synced to eLGU eBPCO on release

Inspection today	Inspector	Result
Santos Carinderia · fire safety	Insp. Cruz (BFP)	Passed
Santos Carinderia · sanitary	San. Insp. Dizon	Passed
JM Vulcanizing · fire safety	Insp. Lim (BFP)	Fix: no extinguisher
Cruz Water Refilling · sanitary	San. Insp. Dizon	10:30 AM

Release BP-2026-04127Santos Carinderia · eatery

Fees paid · OR 7745521

Barangay clearance received

Fire safety and sanitary inspections passed

SignatureMayor's e-signature, delegated to the BPLO head

Release permit

03Inspect and releaseRelease unlocks only when every check passes. The permit goes to the owner's app and to eBPCO.

Every resident and staff journey, screen by screen

How the journeys connect

Sign in and register

Report a concern

Track and rate

Medical assistance and the PusoPay Ayuda Wallet

Bulletin and emergency alerts

eLGU services and fee payment

Start or renew a business

Registry, verification and walk-ins

Waiting for verification · Brgy. San Roque

Encode a walk-in resident

Office queue and case handling

Engineering Office · 38 open

SR-2026-01477 · Pothole, Mabini St.

Map and heat map

Assistance review and payout release

AS-2026-00311 · Medical · Maria Luz D. Santos

Batch PB-2026-1016-A · 4 payouts · ₱38,000.00

Daily reconciliation · 16 Oct 2026

Liquidation monitor

Unliquidated balances · 23 cases · ₱64,210.00

Bulletins and emergency SMS

New emergency alert

Executive KPIs

San Isidro · last 30 days

Sync queue and outage mode

National systems

Business One-Stop Shop

Business One-Stop Shop · 76 in progress

BA-2026-00412 · Santos Carinderia

Inspections and release